Shipping & Return Policy

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Services

All services are non-refundable and non-returnable.
Canceled custom services that have already started will result in forfeiture of the deposit.

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Products & Returns

• Used products are not eligible for return and are covered only by the manufacturer’s warranty.

• Returns must be unused, in original condition, and in original packaging.

• Unsealed HID bulbs and Closeout items are final sale.

• Any free shipping promotion used on the original order will be forfeited if the item is returned.

• Customers are responsible for return shipping unless the return is due to our error.

 

Restocking Fees

Refunds or credits are subject to inspection and restocking fees:

• Unopened / Like-New: 90% refund or 100% store credit

• Opened / Reconditionable: 80% refund or 90% store credit

• Damaged / Not Restockable: 70% refund or 80% store credit

 

Refunds

• Returns must be received within 45 days of purchase for a refund to the original payment method.

• After 45 days (up to 90 days), refunds are issued as store credit or check.

• After 90 days, refunds are issued as store credit only.

• Store credit purchases are refunded as store credit.

• Gift cards are non-returnable.

• Proof of purchase is required.

 

Exchanges

• Exchanges are accepted within 60 days for unused, unopened items.

• Closeout items are not eligible for exchange.

• Partial credit may apply if the item cannot be restocked as new.

 

Shipping

• Customers are responsible for shipping costs to and from our facility.

• Shipping costs are non-refundable.

• Free shipping promotions are not valid on exchanges.

• We are not responsible for shipping damage.

 

Return Address

• DG Headlight Restore & More

• 3779 County Road 2706

• Caddo Mills, TX 75135

• United States